Usage Guide

1. Notification about whether or not the item can be shipped, and an estimated fee (for large items)

We will contact you within 5 business days after we received your order whether or not we can ship the item to the desired destination*, and the estimated overseas shipping fee.

*Please note that this means if the item is permitted to export from Japan. This is not about if the item is permitted to import to the desired destination.

2. Payment (Bank Transfer/Credit Card)

Please make payment after confirming the estimate. You can pay by bank transfer or use credit cart. Please understand that the bank transfer fee is your responsibility. (Base fee is 2.500 yen)

*Please understand that there may be some difference in shipping fee when we actually ship it. We will send you a payment URL for the difference when we calculate the actual fee.

<Bank transfer from Japan>

三菱UFJ銀行 西新宿支店
(普)5524863 カ)ビューティガレージ

<Bank transfer from outside of Japan>

BANK: MUFG Bank, Ltd NISHISHINJYUKU BRANCH
ACCOUNT NO: 5524863
ACCOUNT: BEAUTY GARAGE INC.
SWIFT: BOTKJPJT

<利用可能なクレジットカード>

creditcards

3. Delivery

We will deliver quickly after confirming your payment*

*Please understand that the items we do not have in stock will take some time to deliver.

About Delivery Method

We usually use EMS but if the package size exceeds EMS's regulation, the shipment will be made via sea freight.

Please contact us if you prefer overseas delivery method (DHL, FedEx) or airmail.

creditcards

Notes

Please confirm below before ordering.

  • We can't accept changing or cancelling purchase order after receipt of payment.
  • We can't accept return, refund, exchange and no guarantee for breakage or non-arrival.
  • We do not offer a warranty, return, or exchange for overseas shipping damaged or undelivered items.
  • Shipment for Singapore,Malaysia is usually accepted locally.

    BEAUTY GARAGE SINGAPORE

  • All products shipped globally not covered by warranty. We can't provide repair and maintenance service at destination.
  • Delivery time might take longer than expected due to weather, customs clearance and transportation condition.
  • Please confirm import regulations before place an order since we can't handle any trouble at destination.
  • Depending on the country, there may be customs tax, import tax, or customs fee. In this case, the fee is the customer's responsibility. Please contact the delivery destination's customs directly about tax rate etc.
  • Electric machines are made for Japan (100V). Please order after checking the voltage of the import country.
  • We wouldn't recommend to deliver the products with fragile material like glass, ceramic etc.
  • Please be noted that there are some cosmetics and hair-care products might cannot ship globally due to the ingredients issue. (Ex, Hair care products(liquid), Cosmetics, Massage oil and cream, Liquid for nail gel or eyelash, Third-party products which are not permitted to sales to overseas that we are dealing )

Contact

[Contact]

BEAUTY GARAGE Inc. Sales department-Customer experience team
EMAIL:global-info@beautygarage.jp
TEL:03-5758-1422 (+81-3-5758-1422)